COVID-19 Control

As the current situation with COVID-19 allows, we are able to offer sight testing appointments at our practices. We take our clients’ and staff health and safety very seriously, so naturally we have taken steps to ensure that we can conduct our appointments in as safe a way as possible for all concerned.

Please note that we are working behind locked doors, so it is important to call beforehand to arrange an appointment (including for repairs and collections) or for any query.

IMPORTANT

If you experience any symptoms such as a fever or cough, please cancel or postpone your visit.

We will be carrying out COVID-19 checks before patients attend the practice. Patient temperatures may be taken on the day.


Caring for You is Protecting You

Discover our hygiene and safety protocol

You may have been wondering how your visit and eye examination will now differ. We have adapted the practices to the new social distancing guidelines.

What will it be like now?

We have developed a comprehensive protocol, following the Government guidelines to guarantee you the same level of service and care as before, while adding additional protection so we can assist you in the safest way!

What we will do…

Wash and sanitise our hands, wear personal protective equipment and respect physical distance where possible to ensure we all remain safe.

What our team will do…

  • Provide you with hand sanitiser at the entrance of the practice.
  • Every contact surface will be sanitised several times per day or more: doorknobs, tables, desks, optometry equipment, payment terminals.
  • We will provide you with a selection of sanitised frames that you can try on and all frames will again be sanitised between patients.
  • We will wear protective gloves and change them after every patient.
  • We may install protective screens between you and us when social distancing is not possible.

What we will kindly ask you to do…

  • Always make an advance appointment and avoid walk-in visits. This is essential so that we can manage the number of people in the practice at any one time. Please visit alone if you are able to or let us know in advance if you need to bring someone.
  • When you arrive at the practice you will be guided by a member of our team. Please do not wander around or touch our frame collection unless you are with a member of our team. We are no longer able to provide magazines in the waiting area but please feel free to bring your own.
  • We would prefer contactless card or chip and pin payments rather than cash if possible.

Our Assurance To You

Our practice team has been trained to respect the Government guidelines. We need to ensure safety in our practice but we are still here to help you and will welcome you with our usual friendly greeting.

We care for your eyes,
we care for you!

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Teddington left column

176 Stanley Road
Teddington TW11 8UD

(020) 8977 1180

teddington
@nprinceopticians.co.uk

COVID-19 Control

We are open, but all visits and appointments must be booked.

Please call us to arrange an appointment, or with any query.

Please see here for full information.

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Opening hours:
Mon–Wed: 9.00–5.30
Thu: 9.00–6.30
Fri: 9.00–4.30
Sat: 9.00–5.00
Closed for lunch: 1.00–2.00

Teddington shopfront photo

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Kids’ Colouring Competition (Addlestone, Teddington and Ashford)

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We have a cute and cuddly soft toy up for grabs for the best colouring of our Robot or Princess!
Just drop your entry in to the practice before 18th February!

T+C’s: Open to children up to 12 years old. One entry per child. Name, Age and contact details will be taken with each entry. Winners will be decided on 20th February!

Click on a picture to download a printable PDF:

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Video: Experience a child’s eye examination

Regular eye examinations are important at every age, including during our formative childhood years. In this video, produced by The College Of Optometrists, you can see what to expect from a children’s eye examination, and the sorts of tests that are involved.

Video: The College of Optometrists